In-Store Shopping
STORE HOURS
Sunday: Closed
Monday: Closed
Tuesday: 11 am to 6 pm
Wednesday: 11 am to 6 pm
Thursday: 11 am to 6 pm
Friday: 11 am to 6 pm
Saturday: 10 am to 5 pm
ONLINE INVENTORY + IN-STORE INVENTORY
Please note that our in-store inventory varies and is different from our website. Our online bookstore options come from a much larger warehouse with many more titles than what we carry in-store. We may not be able to get some of the same discounts that the warehouse prices have so you may see some in-store prices higher than the website prices.
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Our in-store inventory is specially curated and changes often. You can click the Shop tab to check our current inventory. Feel free to contact us first via email or phone to ensure we have your book of choice in stock in the physical location. You can contact us at info@burstintobooks.org.
Online Shopping
I PLACED MY ORDER THROUGH YOUR WEBSITE AND HAVE AN ISSUE. CAN YOU HELP ME OUT?
Our online bookstore is powered by our third-party partner BookShop.org. We (the BiB Community Art Space brick-and-mortar staff) do not have access to any of your order information or their systems so if you have an issue with your order we won't be able to help you out. Please send your inquiries to orders@bookshop.org and they'll be happy to help you out!
SOMEONE GOT ME A GIFT CARD AND I CAN’T USE IT ON YOUR WEBSITE, WHAT’S UP WITH THAT?
IT’S BEEN TWO WEEKS SINCE I’VE PLACED MY ORDER, WHEN WILL MY BOOKS ARRIVE?
Our delivery partners are experiencing extreme delays due to market changes and recent events. We ask that you please allow at least three to six weeks for your order to arrive. We appreciate your patience during this time!
MY ORDER IS MISSING ITEMS, WHAT’S GOING ON?
If you haven't received your full order, our distributor has an immediate release policy. This means, if you order three books and two are ready for shipping, they will be shipped immediately. The third book will ship once the stock is replenished.
MY BOOK IS NOT AVAILABLE/ BACK-ORDERED. DO YOU HAVE AN IDEA OF WHEN IT’LL BE AVAILABLE?
Your order has been processed through our book distributor. If the book is in stock, it will ship in two- three business days. If not, the distributor has to wait for the book to be replenished. Given the volume (100,000+) of interest in the same books at the same time + some staffing restrictions on printing companies, fulfillment has been severely delayed. Unfortunately, we do not have a timeline on when the books will be replenished as we are not alerted when inventory is restocked.
I CALLED/EMAIL/DM’D YOU AND DIDN’T GET A RESPONSE, WHAT’S TAKING SO LONG?
We are a mighty but super small team. We receive thousands of messages, calls, and emails every single day. We’re doing our best to keep up with the volume of inquiries so please allow us up to 72 hours to respond. Please do not double-email us if you haven’t heard back from us. We saw your message and working very hard to help you out! We appreciate your patience.